Terms of Business for Property Owners ("Users") of Wannavilla Limited ("Wannavilla")

These Terms of Business should be read in conjunction with the Security and Privacy Policy below.

Accuracy

Wannavilla is dependent on property owners and their agents entering their property information directly into our systems for posting to the Wannavilla website. While we try to minimise delay in posting changes there is always some delay in posting such changes to the website.

Wannavilla reserves the right to determine the final design and layout of the website.

Wannavilla reserves the right to edit copy or amend the layouts of adverts or photographs supplied, should it be considered necessary.

Wannavilla shall not be responsible for any loss, or damage resulting from the design or positioning of the properties or due to changes made to the photographs or resulting from any copy submitted by the User.

User Agreements

Users are solely responsible for the following:

Keeping their property details and availability calendar up-to-date.
The accuracy of the information posted to and thereafter contained within the Wannavilla website.
Indemnifying Wannavilla against all liability for their failure to ensure the accuracy of their information contained on the Wannavilla website.

Conditions of website use

Wannavilla acts as a search engine for potential renters from Users and their agents who want to advertise their villas. Wannavilla is not a travel or management company. All agreements and payments are made strictly between the renter and the User.

The website is the property of Wannavilla. No part of it may be reproduced in any form or stored electronically or in any other medium without the permission of Wannavilla.

All text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials featured, displayed or used or to be featured, displayed or used in or in relation to the website become the property of Wannavilla upon posting to the website: © 2005 Wannavilla Limited.

It is the User's responsibility to obtain reproduction permission for all photographic and other material posted to Wannavilla. The User warrants that he is the owner of the copyright in such material or is authorised by the owner thereof to grant to Wannavilla all the rights of an owner. Wannavilla shall not be responsible for and the User shall indemnify Wannavilla against all liability for any infringement of copyright resulting from material supplied by the User.

Customer Enquiries

Wannavilla takes a number of steps to prevent the forwarding of email including Customer Enquiries which could be SPAM, malicious or fraudulent.

No guarantee however is provided or made as to the authenticity and / or accuracy of details provided by renters or others contacting you through the Wannavilla website. Any bookings, payments or agreements are made strictly between you the User and the renter or others. It is your responsibility as User to satisfy yourself as to the legitimacy of the renter or others and details provided before entering into any agreements. Wannavilla will not be liable for any loss financial or otherwise as a result of Customer Enquires and other mail forwarded in good faith.

User Rates

Wannavilla reserves the right to change the advertising rates and conditions at any time without notice to Users.

Any new rates will be applicable immediately for new Users at point of registration and upon renewal for existing Users.

The rate for an advertisement within the Wannavilla website will only display one individual property. A User wishing to advertise more than one property or unit of property must purchase additional advertising. Wannavilla reserves the right to amend the copy or remove the advertisement when more than one property is described in the advertisement.

Payment

Payment for advertising must be made via our secure payment link at the point of registration or via an alternative agreed payment method.

One week prior to the expiry of you agreement we will send you an email as a reminder that renewal of you account is due if required.

If we do not receive a renewal agreement from a User by the renewal date we will remove the property details from the live website and place them in a holding area for a 12 month period.

Wannavilla reserve the right to remove property advertisements permanently off the website should no notice be given by email or payment not be received during the holding area period.

Termination

Should a User wish to have their advertisement removed from the website before the end of their subscription period then once email notification of this has been received this will be done within 7 days.

If an email is received within the first 7 days of an advertising agreement being concluded a full refund of the fees will be made less £10.00 administration charge.

If the email notification is received after the first 7 days of the agreement then the property will be removed from the website however no refund will be paid.
Wannavilla reserves the right to refuse any advertisement for the Wannavilla domain website without reason and will not be liable for any loss or expense in doing so.

Wannavilla is the sole arbiter of what constitutes suitable material for its website. If a User attempts to enter unsuitable material into the Wannavilla database or website, or persistently misuses the on-line systems, Wannavilla reserves the right to remove the property from the Wannavilla website, along with any other properties registered by that User. No refunds will be paid.

Wannavilla has the right to terminate the agreement and to remove the property from the website without the User having any right of compensation or refund if Wannavilla;-

Does not receive payment from the User or
Receives a complaint from a person who has rented a Users property which Wannavilla reasonably considers is justified, or
Discovers that renter data is being passed to third parties, or
Discovers that renter data is being used by Users for properties not directly listed on Wannavilla.
Discovers that a User has knowingly double-booked a property, or
Discovers that a User has engaged in unacceptable practices ( as solely determined by Wannavilla) in respect of renting their property, or
Discovers that a User is in breach of any other of its obligations to Wannavilla.

Data Protection

Wannavilla will use all reasonable endeavours to protect your personal information from loss, unauthorised access, use, modification, disclosure or other misuse.

The personal information you provide may be used by Wannavilla to provide you with information about products or services that may be of interest to you unless you indicate that you do not wish to receive such information.

Wannavilla will, at your request and subject to proof of identity, provide you with all personal information held about you under its control. At your request, such information may be corrected, added to or deleted to ensure that such personal information is accurate, up-to-date and complete.

Refund Policy

A 7 (calendar) day “cooling off” period will be available for all new Users and upon renewal for existing Users. A User may cancel the requested advertising within 7 calendar days by emailing admin@wannavilla.com or by use of the “contact us” link on the website stating the User ID and property number. We will supply a refund of the amount paid in the agreement within the last 7 days less a £10.00 administration charge and send a notification email that this has been done.

Third party Sites

The Wannavilla website may provide links to or search results which point to a link to other websites which are not under the control of Wannavilla. You accept that Wannavilla cannot be held responsible for any material on a website which is not under its control.

Disclaimer

Wannavilla does not guarantee that access to the website will be continuous or error free. Wannavilla will seek to ensure reasonable continuity of service and early correction of errors of which it is notified. Error correction will ordinarily take place upon the periodic review and checking of the website functionality.

Wannavilla uses virus checking software to screen against damaging viruses but cannot be held responsible for the accidental transmission of a virus to any person. The only exception to this would be if damage were caused from which death or personal injury resulted from the negligence of Wannavilla or was damage caused by a defect within the meaning of the Consumer Protection Act 1987 Part I.

Comments

If you should have any comments regarding this website please write to:
Wannavilla Limited
32 Lord Drive
Pocklington
York
YO42 2PB

Security and Privacy Policy

It is vitally important to you that your personal information is kept safe and confidential. It is equally important that when you communicate information to Wannavilla or Wannavilla communicates with you that such communication is secure.

This policy is intended to make sure that Wannavilla do all that we can to ensure that information and communication with you is kept private.

What kinds of information do we gather about you?

Only the information you choose to give us.
The only other information we have about your visit to the website is, if you came via another website, the address of that other website.
Only information which is relevant to your enquiry.
Sufficient information to be able to deal with your enquiry without asking unnecessary or unreasonable questions.
If you do not want us to contact you about anything other than your enquiry we give you a tick box to opt out of other marketing.

How do we use that information?

We use the information you supply to provide you with the service which you have requested.
If you allow us to, we may also use the information you supply to provide you with information about other services or products which may be of interest to you.

Your ability to view and correct the information

We will, at your request and subject to proof of identity, provide you with details of all personal information held about you under our control. Such information may be corrected, added to or deleted to ensure that it is accurate, up-to-date and complete.

Website security and security of transmitting information

We have security procedures in place for the administration of the website which prevent unauthorised access to the website processes and records.
Ordinary e-mails passing between you and us are not secure.

Breach of Security

If you suspect that your data has reached an unauthorised person through us we ask that you provide us with a statement of how any actual or suspected security breach has come to your notice and the nature of that breach. We will investigate and take action as necessary to remedy any breach of security.

Retention

We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction. After records are no longer required to be kept they are deleted.