Terms of Business for Renters of Wannavilla Limited ("Wannavilla")

These Terms of Business should also be read in conjunction with the Security and Privacy Policy below.

Accuracy
Wannavilla is dependent on property owners and their agents entering their property information directly into our systems for posting to the Wannavilla website. Wannavilla uses its best endeavours to ensure the accuracy of the information on the website when posted on it. However it is the nature of such information that changes will occur. While we try to minimise delay in posting changes there is always some delay in posting such changes to the website.

Therefore Wannavilla can not warrant that the information is accurate at all times. Accordingly the information and features displayed are subject to confirmation at the time of booking and should not treated as an offer or warranty or as forming any part of a subsequent agreement between you or the villa owner. We do not give advice as to the suitability of any of the offers displayed. The villa owner will be able to provide further detailed information about their property, its interior features, location and suitability before you make your decision to rent.

Conditions of website use
Wannavilla acts as a search engine for potential renters from private owners and their agents who want to advertise their villas. Wannavilla is not a travel or management company. All agreements and payments are made strictly between the renter and the villa owner.

The website is the property of Wannavilla . No part of it may be reproduced in any form or stored electronically or in any other medium without the permission of Wannavilla. For your personal (as opposed to any commercial) use you may store or print material from the Website.

All text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials featured, displayed or used or to be featured, displayed or used in or in relation to the website are the property of Wannavilla:

© 2005 Wannavilla Limited

Data Protection
Wannavilla is registered under the Data Protection Act 1998 and will use all reasonable endeavours to protect your personal information from loss, unauthorised access, use, modification, disclosure or other misuse.

The personal information you provide may be used by Wannavilla to provide you with information about products or services that may be of interest to you unless you indicate that you do not wish to receive such information.

Wannavilla will, at your request and subject to proof of identity, provide you with all personal information held about you under its control. At your request, such information may be corrected, added to or deleted to ensure that such personal information is accurate, up-to-date and complete.

Wannavilla has a Security and Privacy Policy which sets out the information which may be gathered from you and how Wannavilla will seek to protect that information.

Distance Selling Provisions
If you are a "Consumer" as defined and you make a booking by any distant means of communication, then the agreement is subject to the provisions of the Consumer Transactions (Distance Selling) Regulations 2000 which provides you with additional rights as follows:

If at any time within 14 days after making the agreement, you wish to cancel your instructions, you may do so without penalty, by giving notice to that effect to the villa owner.

Recommendations
Because Wannavilla is not responsible in respect of any matters relating to contracts made between you and the villa owner / agent Wannavilla recommends that you:
1. confirm all the terms of the proposed rental contract in writing in advance of the rental with the property owner or their agent.
2. obtain a written notice of the refund / cancellation policy from the villa owner / their agent before booking.
3. conduct your own investigations before booking to confirm the authenticity of information supplied. Some examples may include but are not limited to :-
• Obtain references for previous "renters";
• Insist on a property lease/rental agreement;
• Request a phone number and address to reach the owner / agent when arranging booking;
• Request the street address of the property rented and look it up on one of the internet map sites such as mapquest.com;
• Obtain a contact telephone number of someone to contact locally during your stay. (This is usually a Property Management Company). If something goes wrong during your stay or you are not satisfied with some aspect of the property on your arrival or during your stay, call this contact number and give them the opportunity to sort things out straightaway.

Comments
If you should have any comments regarding this website or upon any of the developments or interior features please write to:

Wannavilla Limited
32 Lord Drive
Pocklington
York
YO42 2PB

Third party sites
The Wannavilla website may provide links to or search results which point to a link to other websites which are not under the control of Wannavilla. You accept that Wannavilla cannot be held responsible for any material on a website which is not under its control.

Disclaimer
Wannavilla does not guarantee that access to the website will be continuous or error free. Wannavilla will seek to ensure reasonable continuity of service and early correction of errors of which it is notified. Error correction will ordinarily take place upon the periodic review and checking of the website functionality.

Wannavilla uses virus checking software to screen against damaging viruses but cannot be held responsible for the accidental transmission of a virus to any person. The only exception to this would be if damage were caused from which death or personal injury resulted from the negligence of Wannavilla or was damage caused by a defect within the meaning of the Consumer Protection Act 1987 Part I.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

Security and Privacy Policy
It is vitally important to you that your personal information is kept safe and confidential. It is equally important that when you communicate information to Wannavilla or Wannavilla communicates with you that such communication is secure.

This policy is intended to make sure that Wannavilla do all that we can to ensure that information and communication with you is kept private.

What kinds of information do we gather about you?
• Only the information you choose to give us. We do not use cookies or other devices to gather information about you. The only other information we have about your visit to the website is, if you came via another website, the address of that other website.
• Only information which is relevant to your enquiry.
• Sufficient information to be able to deal with your enquiry without asking unnecessary or unreasonable questions.
• If you do not want us to contact you about anything other than your enquiry we give you a tick box to opt out of other marketing.

How do we use that information?
We use the information you supply to provide you with the service which you have requested.

If you allow us to, we may also use the information you supply to provide you with information about other services or products which may be of interest to you.

Your ability to view and correct the information
We will, at your request and subject to proof of identity, provide you with details of all personal information held about you under our control. Such information may be corrected, added to or deleted to ensure that it is accurate, up-to-date and complete. Website security and security of transmitting information

We have security procedures in place for the administration of the website which prevent unauthorised access to the website processes and records. Ordinary e-mails passing between you and us are not secure.

Breach of Security
If you suspect that your data has reached an unauthorised person through us we ask that you provide us with a statement of how any actual or suspected security breach has come to your notice and the nature of that breach. We will investigate and take action as necessary to remedy any breach of security.

Retention
We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction. After records are no longer required to be kept they are deleted.